Terms of use and application
Submitting this website form starts an assisted process; it does not issue or activate a policy.
Information and estimate
The calculator amount is indicative, based on the selected inputs, and is not an insurance offer. ASISA will confirm the price and terms in its pre-contractual email.
Application process
Séfora Villa Camacho receives the application and may arrange the policy with ASISA. The customer must review and accept the pre-contractual terms sent by ASISA. ASISA then sends its payment instructions; the premium is paid directly to ASISA.
No automatic policy issue
Submitting a form does not mean ASISA has issued, activated or charged for a policy. Coverage and dates depend on ASISA’s contract documents and the insurer’s receipt of payment.
Accuracy and documents
Applicants must provide accurate information and clear, valid documents. If an insured person is a minor, their legal guardian acts as policyholder under the process confirmed by ASISA.
Exclusive agency
Insurance mediation is limited to ASISA products. Move Spain Visa does not compare or mediate insurance from other insurers and does not guarantee visa or claim outcomes.
General conditions: changes and refunds
Refunds will not be accepted in the following circumstances:
- Once the policy has come into effect, under any circumstances, except for the exceptional cases detailed in the general procedure.
- When more than 60 days have passed since the premium payment date, due to technical accounting consolidation requirements and limitations on refunds to certain cards, especially prepaid cards.
Illustrative example for customers and insurance intermediaries
This product can be understood as a “basic” fare, similar to an airline ticket that, in exchange for a competitive price, does not allow changes or refunds once issued.
Applicable exceptions
Visa refusal
- An official letter from the relevant consulate or ministry is required.
- The policy must not have come into effect.
Distance contracts: 14-day right of withdrawal
- Only applicable if the services have not been used.
- The premium refund may be full or proportional depending on use, and must be requested in writing.
- Not applicable to contracts concluded in person.
Errors attributable to ASISA
- Exceptional cases where the policy issued differs from the commercial offer.